Holiday gatherings and year-end travel often lead to a spike in missing pets. Doors open more often, routines shift and animals can slip outside in a moment of confusion. 

New Year’s Eve creates loud fireworks, and shelters report some of their busiest nights of the entire year. Amid all that, one Texas family just experienced a heartwarming reunion thanks to an AI photo matching on Petco Love Lost.

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FIND A LOST PHONE THAT IS OFF OR DEAD

Woman kissing her cat.

An AI photo-matching on Petco Love Lost helped reunite a Texas family with their missing cat after 103 days. (ULISES RUIZ/AFP via Getty Images)

How AI photo matching kept the search going

Pam’s 11-year-old indoor cat, Grayson, had never been outside alone. She believes he slipped out while she unloaded groceries at their home in Plano, Texas. The moment she realized he was gone, she acted fast. 

She said, “We went up and down the streets day and night. We went online in the neighborhood and on Love Lost. We put up flyers all over the neighborhood. Friends and neighbors were looking for him. I went to the animal shelter, posted him there, and went every day for over a month, hoping to find him.”

Pam uploaded Grayson’s photo to Petco Love Lost right away. She checked her daily match alerts and hoped she would see his familiar face pop up. She told CyberGuy, “I received match alerts almost every day from Lost Love, but never saw Grayson. His profile had been on their site for over 90 days.”

The moment everything changed

Missy, a nearby resident, spotted a thin cat in an alley near her home. She brought him inside, took a picture of him and then turned to Love Lost to see if anyone had reported a missing cat like him.

Missy explained how simple the process felt. “I used Lost Love to reunite them,” she said. “I uploaded a photo of the cat that we found, and it was matched through AI with the photo that the owner uploaded.”

She soon received an AI match alert and learned that the cross street Grayson’s owner, Pam, had listed in her lost post was only a mile from her home. Missy contacted Pam right away.

That message changed everything. “I am sure that if we had not posted his picture and enabled the ability to match the images, we would never have known what happened to Grayson,” Pam said. “And we would not have connected with Missy.”

AI TECH HELPS A SENIOR REUNITE WITH HER CAT AFTER 11 DAYS

Cat getting pet on the face.

Grayson, an indoor cat from Plano, Texas, was finally found thanks to a neighbor who uploaded his photo to an AI search tool. (DANIEL PERRON/Hans Lucas/AFP via Getty Images)

A long road for an aging cat

Grayson is almost 12 and has never lived outdoors. That made this reunion feel even more emotional, Pam said.

“I am still amazed at Grayson’s journey,” she added. “I look at him and cannot believe he made it through those 103 days. He is almost 12 years old, so he is not a young kitty.”

Pam said she still thinks about what those months were like for him. “[I] guess I will always wonder where he was and how many stops he made before he reached Missy’s loving home,” she said. “He must have known she would take care of him. It takes a special person to take the time to reunite a beloved pet with their family. Missy and her family went above and beyond to reunite us with Grayson.”

Why pet tech matters during the holidays

This season brings joy but also risks for pets. Visitors, travel and loud celebrations create more chances for animals to slip out or feel spooked. Tools like AI photo matching help families act fast when a pet goes missing. Love Lost connects shelters and neighbors in one place so that people like Pam and Missy can find each other.

What to do if your pet goes missing

Losing a pet can feel overwhelming, but taking fast action helps. These steps guide you through what to do right away.

1) Search your home and neighborhood right away

Look in closets, garages and under furniture. Walk your street and ask neighbors to check yards and sheds.

2) Upload your pet’s photo to Petco Love Lost

Take a clear photo and post it on the site. AI photo matching alerts you when a possible match appears. It also helps others contact you fast.

3) Visit your local shelters in person

Shelters update kennels throughout the day. Staff can guide you and help flag your pet’s profile. Go often until you get updates.

4) Post on local community groups

Use neighborhood apps, local Facebook groups and community forums. Include your pet’s photo, last known location and your contact info.

5) Put up flyers right away

Use a large photo and simple details. Place flyers at busy intersections and near schools, parks and businesses.

6) Contact your pet’s microchip registry

If your pet is microchipped, call the registry or log in to your account. Make sure the chip is registered to you, update your contact info and mark your pet as missing so shelters and vets can reach you fast.

7) Stay consistent with your search

Check Love Lost alerts often. Visit shelters and follow up on every lead. Persistence made the difference for Pam and Grayson.

LOST DOGS ON FOURTH OF JULY: HOW TO KEEP YOUR PET SAFE

Cat looking up at its owner lovingly.

A pet owner is seen cradling a cat on their lap. (Diego Herrera Carcedo/Anadolu via Getty Images)

How AirTags can help you find a lost pet faster

While tools like AI photo matching are invaluable after a pet goes missing, prevention and real-time tracking can make an enormous difference during the first critical hours. That’s where Apple AirTags come in. An AirTag isn’t a GPS tracker, but it can still be a powerful recovery tool when used correctly. When attached securely to your pet’s collar, an AirTag uses Apple’s vast Find My network. That network consists of hundreds of millions of nearby iPhones, iPads and Macs that can anonymously and securely relay the AirTag’s location back to you.

If your pet wanders into a neighborhood, apartment complex or busy area, the chances are high that another Apple device will pass nearby and update the location automatically. You won’t know who helped, and they won’t know it was them, but the location can show up on your map within minutes. For indoor cats or dogs that don’t usually roam far, this can be especially helpful. Even a rough location can narrow your search area and save precious time.

Important limits to know: AirTags work best in populated areas. They rely on nearby Apple devices, so coverage may be limited in rural or remote locations. They also don’t update continuously like true GPS pet trackers. That’s why AirTags should be seen as a backup layer, not a replacement for microchipping or dedicated pet trackers.  

How to use an AirTag safely with pets

  • Use a secure, pet-specific AirTag holder that won’t break easily.
  • Attach it to a breakaway collar for cats and dogs to reduce injury risk.
  • Make sure Find My notifications are turned on so you get alerts quickly.
  • Combine it with microchipping and ID tags for the best protection.

Used together, these tools give you multiple ways to reconnect with your pet, whether minutes or months have passed.

For a list of the best pet trackers, go to Cyberguy.com  and search “best pet trackers.”

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Kurt’s key takeaways 

Grayson’s reunion is a reminder that tech works best when caring people put it to use. AI matched the photos, but Missy took action, and Pam never stopped looking. Their persistence helped a senior cat get home after a long and risky journey.

If your pet went missing today, would you know the first step to bring them home fast? Let us know by writing to us at Cyberguy.com.

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