Stewart and Atenea Bottomley were forced to shell out the huge bill despite the problem stemming back to the original build (Image: Stewart Bottomley WS)

Get email updates with the day’s biggest stories

Invalid EmailSomething went wrong, please try again later.Sign upWe use your sign-up to provide content in ways you’ve consented to and to improve our understanding of you. This may include adverts from us and 3rd parties based on our understanding. You can unsubscribe at any time.More infoThank you for subscribingWe have more newslettersShow meSee ourprivacy notice

A couple were forced to pay an £8,000 bill after contractors revealed their dream home was built with a hole in the roof – and the developers refused to compensate them.

Homeowners Stewart and Atenea Bottomley bought the three-story property in Bannerbrook Park, Coventry, in 2019.

They noticed water seeping through the walls in one of the bedrooms at the start of last year before calling out roofers to inspect the issue, reports Coventry Live.

The Bottomleys suspected it was a regular leak which would cost "a couple of grand at worst" to put right – but were stunned when they learned the extent of the problem.

The brickwork was completed too high, leaving a metal joist hanger poking into the roofing felt
(Image: Stewart Bottomley WS)

The brickwork was completed too high, leaving a metal joist hanger poking into the roofing felt which water runs off.

This then created a hole, with the roofers telling them it had likely been leaking since it was built 13 years ago.

Works were carried out in February costing £7,812, with the couple calling on house-builders Persimmon to reimburse them with "fair compensation", but they have refused.

Persimmon has refused to pay compensation
(Image: Stewart Bottomley WS)

Mr Bottomley, 42, said: "We thought we might have a chance of getting some help as it was just outside the 10 year warranty, but Persimmon just don’t seem to want to know.

"We presumed we would have to fork out something, but when it came out it was down to bad workmanship we shouldn’t have to."

The couple said they contacted a number of people at Persimmon but were allegedly told they couldn't be helped.

Mr Bottomley added: “We have had nothing at all from them. Not an apology.”

The Bottomleys have had to use up their savings to fix the problem
(Image: Stewart Bottomley WS)

Mrs Bottomley, 36, said the problem turned their dream first house into a nightmare.

“It started with the damp at first but when the rain came down it just got really bad," she explained.

“It is our first house together so we were so excited and then we have all these problems.

“The money we spent on it was our savings. We had that put away in case of any issues in the house such as a boiler breaking or something but when it is not our fault it is a bit unfair.

“We just want them to give us fair compensation against what we have paid," she added.

Persimmon said it would not provide the couple with compensation as the works were carried out before they inspected the issue.

A spokesman said: “This house is over 13 years old and is not owned by the original customer as it has been sold on in that time.

“The current owner asked that we pay for a contractor who had already completed works, without asking us to first inspect the house.

“Further, given the age of the house it is also beyond the industry standard 10-year warranty. We are therefore not in a position to support this claim.”

The Mirror has contacted Persimmon for further comment.